Rest assured your website is safe, secure and always available with UK cloud-based web hosting you can trust.
We understand the importance of keeping your website up and running and available to your customers whenever they need it. That’s why we’ve partnered with a UK-based hosting company who operate according to the highest standards, keeping your website safe, secure and protected 24/7. We’ll manage all upgrades and backups, even keeping our own onsite version. So you can relax knowing that if the worst should happen we’ll be able to reinstall your website and get you back in business in no time.
For some people the idea of moving their web hosting is a terrifying prospect. We promise you it needn’t be. We have years of experience of migrating WordPress and OpenCart websites between hosting platforms. Even better, if you have worries or concerns, or something just doesn’t seem quite right, you can simply pick up the phone and talk to a friendly UK-based voice.
Websites should never be left to stand still, at the very least we always ensure that the very latest security standards are being met. Having a personal account manager to manage your web hosting requirements allows you to get on with running your business while we get on with taking the hassle out of running your website. Our data servers are located in the UK and are proactively monitored and kept up to date with the very latest security and performance improvements compliant to PCI DSS standards.
We often get asked some common questions regarding our managed web hosting services which we have listed below, but if you have any other questions feel free to contact us and one of the team will be able to answer your query.
We manually contact every customer as part of our personal support approach, there is no automation or scripts here. Once you instruct us to setup your hosting account it will normally be ready within a couple of working days. If you require an account setup urgently, let us know and we can fast track the hosting account setup for you.
Yes we provide a complete migration service as long as it’s on a system we can support, for example WordPress or OpenCart. If you used a build it your self service it is not always possible to migrate a website away from those services. We will let you know if there are any issues with migrating your website before we get started.
We no longer offer email as part of our web hosting accounts. We now recommend either Gsuite or Office 365 email services. Please ask your account manager for more information.
SSD storage is up to 500% faster than traditional hard disks giving your websites faster performance and reliability which also has a positive SEO impact.
We have a cluster of dedicated servers in a UK based data centre. All of our servers are fully managed and provide exceptional speed and reliability.
We have dedicated backup servers working every day, taking frequent backups which gives us many points of failure in the event a website needs to be restored for any reason.
Every hosting account is assigned a personal account manager. You will be able to phone or email your personal account manager directly to discuss issues, questions or upgrades.
All of our server support is included for free, this includes; server side security, server updates and maintenance, website backups etc. If you require support updating your website or making website amendments, we can assist you with this but this type of support is billable.
We don’t have any hard limits, if you exceed any of your package limitations we will bring it to your attention and give you some guidance. Sometimes with our guidance we can get you back under your package limits to avoid increasing costs. In other cases, an upgrade to the next package size is the only option.
We starting working with eckhoMedia towards the end of last year (2021), for a complete re-design of our website. Our current website was not meeting the business needs. We set a call with Rick and Simon, who both took the time to understand our business and created a fantastic looking website, which we are very proud of. The journey from start to finish was flawless and both Simon and Rick were on-hand every step of the way, to ensure the best possible outcome. I couldn't recommend them highly enough.
The eckhoMedia team were excellent throughout the redesign and redevelopment of our Jenkins Developments Ltd website. They were proactive keeping the project on track and punctual meeting deadlines. Would highly recommend.
eckhoMedia recently helped us in developing our new website. Everything was completed on time and on budget and we are very happy with the website and the customer service we received. Highly recommended.
We have worked with eckhoMedia now on a number of projects and we continue to be impressed. It is refreshing to work with a company that has such good, open and clear communication and does exactly what they promise to do. They are pro-active, and we always feel we know where we're up to with the projects. In short, great company, can't recommend them highly enough
We (Dragonfly Leisure) recently commissioned EckhoMedia to overhaul and update our website. We were delighted with the result and more importantly so were our customers! They provide fantastic support and nothing is ever too much trouble. We've been using EckhoMedia for 7 years now and would definitely recommend them.